lanabet Privacy Protection Policy

Introduction and Purpose

This Privacy Policy ("Policy") applies to all users ("you") of lanabet's services, website (https://lanabet.run) and related platforms. By using the lanabet platform, you are considered to have accepted the terms set out in this Policy.

The purpose of this Policy is to clearly explain — (a) how lanabet collects your personal data, (b) the purposes for which that data is held, (c) the extent to which it is shared with third-party processors where applicable, and (d) your rights in relation to your data.

lanabet uses security measures including SSL encryption to protect your data. We never sell, rent or share your personal data with unrelated companies.

Types of Data We Collect

When you register an account, play on the platform, or carry out deposits and withdrawals, we may collect the following data —

2.1 Data You Provide Directly

• Name, date of birth (for age verification), and contact email address
• Payment details (KBZPay phone number, Wave Money phone number, AYA Pay, CB Pay and bank account reference codes)
• Messages sent by the user to customer support
• Gaming preferences and settings

2.2 Data Collected Automatically

• IP address, computer / mobile device type, browser type
• Gaming history, deposit and withdrawal records
• Browsing logs showing what time and how long you used the website
• Session data collected via cookies

2.3 Data Received from Third-Party Verification

During identity verification (KYC), we may collect identity-related data such as a copy of your National Registration Card (NRC) as required by the process. This data is held solely for the purpose of providing our service and preventing fraud.

Data Usage Purposes

lanabet uses your data only for the following purposes—

• Account Management: Creating, verifying and maintaining your account
• Payment Processing: Handling your deposit and withdrawal transactions
• Security Checks: Preventing unauthorized access, fraud and financial crimes
• Customer Support: Responding to your questions via 24/7 live chat and email
• Platform Improvement: Understanding your play patterns to improve our services
• Legal Compliance: Meeting our legal obligations to keep records related to your activity
• Bonuses and Promotions: Sending you relevant offers when you have given your consent

lanabet will never use your data for commercial gain outside of these purposes.

Data Sharing Policy

We will not sell, rent or trade your personal information to third parties. However, we may disclose it in the following circumstances in order to deliver our services properly—

4.1 Service Providers

We share only the data needed to process transactions with payment service providers (such as KBZPay and Wave Money). These companies have agreed to comply with our privacy policy.

4.2 Legal Requests

We are required by law to disclose data when formally requested by a court, law, government authority or legal proceeding. Where possible, we will notify you when this occurs.

4.3 Fraud Prevention

Data may be shared with relevant regulatory bodies to prevent fraudulent financial activity, money laundering or other legal violations.

Cookies and Tracking Technology

The lanabet website uses cookies for the following purposes—

• Essential Cookies: Required for the website to function correctly and to maintain your login session
• Functional Cookies: Used to remember your preferences such as your chosen language and play settings
• Analytics Cookies: Used to understand how the website is used and to improve our service

You can disable cookies through your browser settings, but this may affect gameplay and login functions.

Data Retention Period

lanabet will retain your data for as long as we are providing you with our service and for as long as necessary to meet legal requirements. When you close your account—

• Payment records — retained in line with legal record-keeping requirements
• Personal profile data — deleted when it is no longer needed for service delivery
• Gaming records — kept for a sufficient period to handle disputes and meet regulatory obligations

Your Data Rights

As a lanabet platform user, you have the following rights regarding your personal information—

To exercise these rights, please email us at [email protected]. We will respond as quickly as possible.

Protection of Children

lanabet services are available to players aged 21+ only. If we become aware that personal data belonging to anyone under 21 has been collected, we will delete it immediately. If you believe a child's data has been received by us in error, please notify us right away at [email protected].

Data Security Measures

lanabet uses the following security measures to protect your data from unauthorised access, disclosure, alteration or destruction—

• SSL / TLS Encryption — all data transfers are encrypted
• Access Control — data access is restricted to the minimum number of authorised personnel
• Regular Security Audits — the platform is monitored regularly using security scanning tools
• Data Protection by Design — data protection principles are built in from the ground up
• Authentication Checks — multiple verification methods to confirm user identity

Please note that no security measure can guarantee 100% protection. In the event of a data breach, we will notify affected users promptly in accordance with applicable law.

Policy Updates

lanabet may update this policy from time to time. Any changes will be published on this page and the "Last Updated" date will be revised. By continuing to use your account after an update, you are considered to have accepted the revised policy. If the changes are significant, we will notify you in advance by email.

Contact Details

If you have any questions about this privacy policy, data-related requests, or any concerns, please contact lanabet customer support—