21+ • Responsible Gaming

Responsible Gaming at lanabet

Gambling is entertainment, nothing more. lanabet provides tools, guidance, and 24/7 support to help you stay in control.

Our Commitment

The line between entertainment and responsibility

lanabet is a digital entertainment platform for players in Myanmar, and we take our responsibility seriously. For us, "responsible gaming" is not a legal formality — it is a real commitment we stand by.

We believe every player should be able to control how much time and money they spend. If that becomes difficult, we are here to help. The tools and information on this page are here for you.

Important notice — Gambling is for entertainment only and is not a way to make money. You must be 21 or older to play. If gambling is affecting your life, contact our 24/7 support team right away.

Key Policies

  • Only players aged 21 and above may open an account
  • Every player can set their own spending limits
  • Self-exclusion is available to all players
  • Players can view their own gaming history
  • 24/7 support team available in Burmese
Self-Control Tools

Take control of your gaming

These tools are available to every lanabet player to help you shape your gaming experience the way you want it.

Amounts

Deposit Limit

You can set your own maximum deposit limit per day, week, or month. The limit takes effect immediately, but lifting it can take up to 24 hours — this delay is intentional by design.

Time

Session time limit

You can also limit how long you play each day. When you hit the limit, access is cut off — this tool helps you keep gaming as a form of entertainment.

Suspend

Temporary time-out

When you need a break, you can set a time-out period between 1 and 30 days. During that time your access to play is suspended, but you can still withdraw your funds.

Self-protection

Self-exclusion

If you want to stop playing for an extended period, you can request self-exclusion. Once applied, you will not be able to return to play until the set period ends — we fully support this decision.

History

Viewing your gaming history

You can check your full gaming history in your account — which games you played, how long you played, and how much you deposited. This record makes it easy to review your own activity.

Support

24/7 support in Burmese

If you have concerns about your gaming or are not sure how to use the tools, you can get immediate support in Burmese via live chat. Email: [email protected]

Watch for warning signs

Warning signs that a gambling problem may be developing

If you notice these signs in yourself, there is no need to panic — seek help. We are here to support anyone who asks.

  • Continuing to play in the belief that lost money will "come back"
  • Knowing you should stop but being unable to do so
  • Hiding your gambling from family and friends
  • Neglecting work, school, or relationships because of gambling
  • Borrowing money or selling belongings to fund gambling
  • Feeling irritable, anxious, or low because of gambling
Self-check

Questions to check yourself

Go through these questions and take an honest look at yourself.

Have you set a budget?

Have you decided in advance how much you will spend and committed to stopping when that amount is gone? If not, start using the deposit limit tool now.

Have you set a time limit?

Deciding in advance how many hours a day you will play helps keep gaming a healthy form of entertainment.

Check how you feel after a loss

After losing, do you feel angry, frustrated, or an urge to play again? Be aware that these feelings can be early signs of a gambling problem.

21+

Players under 21 are strictly not permitted to access lanabet

Age restriction

Only players 21 and above may play

lanabet requires players to be at least 21 years old. When you register, you go through a date-of-birth verification process, and we reserve the right to close any account opened with false information.

If there are people under 21 in your home, we encourage you to use tools such as parental-control software to block access to our service. Password-protect your computers and phones, and use device-level filtering tools to block gambling websites.

For parents and guardians — If you discover that someone under 21 is accessing lanabet, contact us immediately at [email protected] and we will investigate and take action on that account.
Get help

If gambling is causing you distress, here is what to do

Asking for help is something strong people do. The steps below can help you regain control of your gambling.

01

Contact support

Open lanabet's 24/7 live chat and ask for help with a gambling concern — you can talk in Burmese right away.

02

Request self-exclusion

It's not too late to step back — Self-Exclusion can be arranged immediately through Support. You choose the duration yourself.

03

Set a Deposit Limit

If you're not ready to stop all at once, lower your deposit limit to control your budget and slow things down gradually.

04

Talk Openly with Family

Sharing your gambling concerns with someone you trust can help far more than facing them alone.

Our Commitments

A Fair and Transparent Gaming Environment

At lanabet, game results are powered by a certified random number generator (RNG), so no one can predict the outcome in advance — every game is fair. Your payments and personal data are also protected with SSL encryption.

When we create offers for players, we take into account what they can realistically afford to play. Our promotions include clear wagering requirements and are designed to give players a better experience — not to trap them.

If you don't know a game's RTP (Return to Player) or how to play it, you can ask our Support team and they'll explain. RTP is the percentage of total bets a game is expected to return to players on average — it's a long-term average calculation and does not guarantee results for any single session.

Responsible Gaming Policy (Summary)

  • Treat gambling as entertainment
  • Only play with what you can afford to lose
  • Don't rely on winning back what you've lost
  • Don't break the limits you've set for yourself
  • Make sure you're not gambling with borrowed money
  • Take proper breaks from gambling
Questions

Questions about Responsible Gaming

Clear answers to questions players commonly ask.

Log in to your lanabet account and go to Account Settings > Responsible Gaming > Deposit Limits to set a daily / weekly / monthly maximum deposit amount. The limit takes effect immediately, and removing it can take up to 24 hours — this is by design to prevent overspending while the limit is in use. If you cannot do this yourself, contact [email protected].

After Self-Exclusion, you can no longer log in to play, but your remaining balance can still be withdrawn. To withdraw, contact [email protected] and we will walk you through the process. Access to play will not be restored until the Self-Exclusion period has ended.

Time-out is a short-term break lasting anywhere from a few days up to 30 days — once the period ends, you can log back in. Self-Exclusion is longer-term; you choose the duration yourself and it cannot be changed until the period is over — this option is better suited for players who want to significantly reduce their gambling activity.

lanabet verifies date of birth during account registration. Any account that cannot confirm it meets the 21+ requirement is reviewed further by our support team and suspended if necessary. If you come across a player who appears to be under 21, report it to [email protected] immediately — we will investigate.

You can reach lanabet's 24/7 live chat at any time and speak in Burmese. Email: [email protected] — we can provide support to help you make decisions about your gambling. There is no judgment for asking for help — we believe it is the right thing to do.

Log in to your lanabet account and go to History or Transaction History to view your gaming records — you will be able to clearly see which games you played, how long you played, and how much you deposited and withdrew. These records are very useful for keeping track of yourself.

Ready to ask for help?

24/7 support in Burmese is available via lanabet live chat or email — we can help with Self-Exclusion, setting limits, or checking your play history, whatever you need.

Games

Game Pages We Offer

You can browse lanabet's games alongside responsible gaming information.